What is the turnaround time on my order?

Our current Standard turnaround, for any corrugated box order between 1 - 2,000 units is an estimated 9-11 business days. Our Rush turnaround option is 7 business days, when available. These turnarounds start when your proof is approved, and do not include transit time (1 - 7 business days depending on your location). Orders of 2000+ units will require a few extra days to get setup and produced. Folding Carton orders currently require a few extra days as well.

For the most accurate estimate, we recommend heading to the checkout page, where you can fill out your shipping information and receive an estimated delivery date and cost for your particular order. 

However, due to the complexity of custom manufacturing, all dates are estimated. While the great majority of our orders ship on time, we do not guarantee our ship dates or delivery dates. If you select Rush production, we strongly recommend that you also select an expedited shipping method.

After placing your order, you should receive a digital proof within 24 hours. You can make changes and go through as many proof rounds as you need to get your box design the way you want it; you can also cancel your order during the proofing process if necessary. 

Please note: Your production turnaround cannot start until a proof is approved for production. Any delays in proofing may result in an update of your estimated delivery date.

Once you accept your proof, your order moves into Production and no further changes or cancellations are possible. Your order goes though several Production lines including printing, cutting, folding, QA, and packing for shipment.

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